Ventola, Eija
Structure of social interaction : a systemic approach to the semiotics of service encounters Eija Ventola - London: Frances printer, 1987. - XVII, 267p
Includes bibliography and index
eng
0-86187-626-1
social interaction
302 / VES
Structure of social interaction : a systemic approach to the semiotics of service encounters Eija Ventola - London: Frances printer, 1987. - XVII, 267p
Includes bibliography and index
eng
0-86187-626-1
social interaction
302 / VES