TY  - GEN
AU  - Cassell,Kay Ann
AU  - Hiremath,Uma
TI  - Reference and information services in the 21st century : : an introduction 
SN  - 1856046885
U1  - 020 
PY  - 2009///
CY  - London
PB  - Facet Publishing
KW  - Library & information services
KW  - Library & Information Science
N1  - Paperback
ER  -