McNeil <br/><br/>
Patron behavior  in libraries   :a handbook of positive approaches to negative situations 
Beth McNeil, Denise J. Johnson 
 - Chicago:  American Library Association.  1996. 
 -  viii, 160p. 
<br/><br/> Papercover 
<br/><br/>Includes bibliography and index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0838906621 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries and readers-United States
<br/><br/><label>Dewey Class. No.: </label>025.5  / PAT