Lankes, R. David <br/><br/>
The virtual reference desk  : creating a reference future 
edited by R. David Lankes, Eileen G. Abels, Marilyn Domas White and Saira N. Haque 
 - London:  Facet Publishing,  2006. 
 - xiii,226p 
<br/><br/> Includes bibliographical references and index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>1-85604-566-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services-Libraries
<br/><br/><label>Dewey Class. No.: </label>025.520285  / VIR