TY - GEN AU - Keats, Daphne M. TI - Interviewing: :a practical guide for students and professionals SN - 0335206670 U1 - 158.39 PY - 2000/// CY - Buckingham, U.K. PB - Open University Press KW - Interviewing-Programmed instruction N1 - PB; Includes bibliography index ER -