TY  - BOOK
AU  - Galle, William P
AU  - Luse, Donna W
AU  - Nelson, Beverly H
TI  - Business communication: : a technology-based approach
SN  - 0-256-14856-2
U1  - 658.45 
PY  - 1996///
CY  - Chicago
PB  - Irwin
KW  - Business communication
N1  - Includes index and bibliography
ER  -