Ross, Catherine Sheldrick <br/><br/>
Communicating professionally:  a how-to-do-it manual 
Catherine Sheldrick Ross and Kirsti Nilsen 
 - 3rd ed. 
 - New Delhi:  DBS,  2014. 
 - xxiii, 445p. 
<br/><br/><label>ISBN: </label>9789382423591 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in library administration-United States<br/>Communication in library science-United States<br/>Library records-United States<br/>Library science-United States-Authorship
<br/><br/><label>Dewey Class. No.: </label>020.14  / ROC