Business communication  Strategies and Skills 
James M. Lahiff, John M. Penrose 
 - 5th 
 - New Jersey  Prentice Hall  1997 
 -  xv, 634p 
<br/><br/> Includes bibliography and index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0-13-531112-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business letters
<br/><br/><label>Dewey Class. No.: </label>651.74  / JAB