TY  - GEN
AU  - Bryson, Mcdowell
TI  - The concierge: :key to hospitality
SN  - 0471528935
U1  - 647.940683 
PY  - 1992///
CY  - New York
PB  - John Wiley and Sons
KW  - Hotel concierges
N1  - HB
ER  -