Krey, Isabelle AMetzler, Bernadette V. Jt.auth. Principles and techniques of effective business communication : a textwork book Isabelle AMetzler, Krey, - New York: Harcourt Brace Jovanovich, 1976. - 532p. Includes index eng ISBN: 0-15-571310-8 Dewey Class. No.: 650 / KRP