TY  - BOOK
AU  - Ahluwalia, J S
TI  - Total quality management: : creating a quality environment for the next millennium
SN  - 81-7446-117-5
U1  - 658 
PY  - 1998///
CY  - New Delhi
PB  - Excel Books
KW  - Management
N1  - Includes index
ER  -