Shafer, Scott M. <br/><br/>
Operations management  : a process approach with spreadsheets 
Scott M. Shafer and Jack R. Meredith 
 - New York:  John Wiley and Sons,  1997. 
 - xix, 828p. 
<br/><br/> Includes bibliography and index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>047116545x 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operation management<br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.4  / SHO