Ulmer, Robert R. <br/><br/>
Effective crisis communication.  : moving from crisis to opportunity. 
Robert R. Ulmer  Timothy L. Sellnow and Matthew W Seeger. 
 - 2nd 
 - Los Angeles:  SAGE,  2011. 
 - 239p; 
<br/><br/><label>ISBN: </label>9781412980333 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crises management<br/>Emergency management<br/>Communication in management
<br/><br/><label>Dewey Class. No.: </label>658.477  / ULE