TY  - GEN
AU  - Bettley, Alison
AU  - Mayle, David (ed.)
AU  - Tantoush, Tarek (ed.)
TI  - Operations management: : a strategic approach
SN  - 1412919037
U1  - 658.5 
PY  - 2005///
CY  - Thousand Oaks
PB  - Sage Publications
KW  - Process control
N1  - Include index
ER  -