Harrell, Gilbert D <br/><br/>
Marketing  : connecting with customers 
Gilbert D. Harrell 
 - New Jersey:  Prentice-Hall,  1999. 
 -  various pages 
<br/><br/> PB 
<br/><br/><br/>Eng 
<br/><br/><label>ISBN: </label>0023502517 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction
<br/><br/><label>Dewey Class. No.: </label>658.812  / HAM