Phipps, Rosemary <br/><br/>
Understanding customers 1997-98 
Rosemary Phipps, 
 - Oxford:  Butterworth-Heinemann,  1997. 
 - xi,375p 
<br/><br/> Includes index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0-7506-3575-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumers-Research-Examination, questions.etc.
<br/><br/><label>Dewey Class. No.: </label>658.834  / PHU