Wood, Gill <br/><br/>
Customer communications 1999-2000 
Gill Wood 
 - Oxford:  Butterworth-Heinemann,  1999. 
 -  xiii,199p 
<br/><br/> includes index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0-7506-4367-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.8  / WOC