Service management 

 - Harvard:  Harvard Business Review,  1979. 
 - 124p. 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0867352000 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658  / SER