Gitlow, Howard <br/><br/>
Quality management  tools and methods ofr improvement 
Howard Gitlow, Alam Oppenheim and Rosa Oppenheim 
 - 2nd 
 - Toronto:  Irwin,  1995. 
 -  xix,508p. 
<br/><br/> Includes index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0256106657 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control-Statistical methods
<br/><br/><label>Dewey Class. No.: </label>658.562  / GIQ