Decision making in service industries  : a practical approach 
Edited by Javier Faulin , Angel A. Juan , Scott E. Grasman and Michael J. Fry 
 - Boca Raton:  CRC Press,  2017. 
 - xxxiv, 431p. 
<br/><br/><br/>Eng 
<br/><br/><label>ISBN: </label>9781138073685 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries-Management<br/>Decision making
<br/><br/><label>Dewey Class. No.: </label>658.403  / DEC