Katz, William A. <br/><br/>
Introduction to reference work:  Reference services and reference processes 
William A. Katz 
 - 2nd ed 
 - New York  McGraw-Hill  1974 
 -  Vol. 2 
<br/><br/> Hardbound 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0-07-112670-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference Services (Libraries)<br/>Reference Books
<br/><br/><label>Dewey Class. No.: </label>011.02  / KAI