Arnold, John D. <br/><br/>
When the sparks fly  resolving conflicts in your organization  BOOK 

 - New York  McGraw-Hill  1993 
 -  xii,236p 
<br/><br/> includes index 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>0-07-002567-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management
<br/><br/><label>Dewey Class. No.: </label>658.4  / ARW