TY - BOOK AU - Cassell, Kay Ann AU - Uma Hiremath (jt. auth) TI - Reference and information services: An introduction SN - 9789382423331 U1 - 025.52 PY - 2013/// CY - New Delhi PB - DBS KW - Reference services (Libraries) KW - Electronic reference services (Libraries) KW - Reference books-Bibilography KW - Electronic reference sources-Directories ER -