TY  - BOOK
AU  - Hargie, Owen (ed.) 
TI  - The handbook of communication skills 
SN  - 9781138219137
U1  - 153.6 
PY  - 2019///
CY  - New York: 
PB  - Routledge, 
KW  - Interpersonal communication
KW  - Communication-Psychological aspects
KW  - Interviewing
ER  -