| 000 | 00475nam a2200157Ia 4500 | ||
|---|---|---|---|
| 020 | _a0-86187-626-1 | ||
| 082 |
_a302 _bVES |
||
| 100 |
_aVentola, Eija _95746 |
||
| 245 |
_aStructure of social interaction _b: a systemic approach to the semiotics of service encounters _cEija Ventola |
||
| 260 |
_aLondon: _bFrances printer, _c1987. |
||
| 300 | _aXVII, 267p | ||
| 500 | _aIncludes bibliography and index | ||
| 546 | _aeng | ||
| 650 |
_asocial interaction _936230 |
||
| 942 | _cBK | ||
| 999 |
_c12840 _d12840 |
||