000 00590nam a2200169Ia 4500
020 _a088730673X
082 _a658.4013
_bGLC
100 _aGlasser William
_925597
245 _aThe control theory manager
_b: combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it
_c William Glasser,
260 _aNew York:
_bHarper Business,
_c1994.
300 _axi,123p.
500 _aHB
546 _aEng
650 _aQuality of products
_9120298
650 _aControl theory
_9169344
942 _cBK
999 _c15371
_d15371