000 00434nam a2200169Ia 4500
020 _a8175140127
082 _a658
_bROT
100 _aRoss, Joel E.
_998843
245 _aTotal quality management
_b: test, cases and readings
_cJoel E.Ross
250 _a2nd ed.
260 _aNew Delhi:
_bSt. Lucie Press,
_c1995.
300 _axi, 465p.
500 _aincludes index
546 _aEng
650 _aManagement
_9201775
942 _cBK
999 _c15422
_d15422