| 000 | 00587nam a22001697a 4500 | ||
|---|---|---|---|
| 020 | _a9780078024078 | ||
| 082 |
_a658 _bFIS |
||
| 100 |
_aFitzsimmons, James A. _9227390 |
||
| 245 |
_aService management _b: operations, stately, information technology _cJames A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev Bordoloi |
||
| 250 | _a8th ed. | ||
| 260 |
_aNew York: _bMcGraw Hill, _c2014. |
||
| 300 | _axviii,524p. | ||
| 650 |
_aService industries-Management _9227391 |
||
| 700 |
_aFitzsimmons, Mona J. (jt.auth.) _9227392 |
||
| 700 |
_aBordoloi, Sanjeev (jt.auth.) _9227393 |
||
| 942 | _cBK | ||
| 999 |
_c156242 _d156242 |
||