| 000 | 00646nam a22002057a 4500 | ||
|---|---|---|---|
| 020 | _a9780367503277 | ||
| 082 |
_a658.4 _bMAL |
||
| 100 |
_aMartin,James William _9251296 |
||
| 245 |
_aLean six sigma for the office _b: integrating customer experience for enhanced productivity _cJames William Martin |
||
| 250 | _a2nd. | ||
| 260 |
_aBoca Raton: _bRoutledge, _c2021. |
||
| 300 | _a343 p. | ||
| 500 | _aHB | ||
| 546 | _aEn | ||
| 650 |
_aTotal quality management _9251297 |
||
| 650 |
_aSix sigma (Quality control standard) _931278 |
||
| 650 |
_aOffice management _9251298 |
||
| 650 |
_aService industries-Quality control _9251299 |
||
| 942 | _cBK | ||
| 999 |
_c159112 _d159111 |
||