000 00586nam a22001937a 4500
020 _a9780367532833
082 _a658.8342
_bZAC
100 _aZaraket, Sarah
_9277917
245 _aConsumer behaviour and social network sites
_b: the impact of negative word of mouth
_cSarah Zaraket
260 _aNew York:
_bRoutledge,
_c2021.
300 _a98 p.
500 _aHB
546 _aEN
650 _aWord-of-mouth advertising
_966264
650 _aConsumer behavior
_9277918
650 _aConsumer complaints
_9277919
650 _aSocial media--Economic aspects
_9277920
942 _cBK
999 _c160046
_d160045