000 00484nam a2200157Ia 4500
020 _a0-471-22925-3
082 _a658.4038
_bSTE
100 _aStapleton, James J.
_9120866
245 _aExecutive's guide to knowledge management
_b: the last competitive advantage
_cJames J. Stapleton
260 _aNew Jersey:
_bJohn Wiley,
_c2003.
300 _aix,236p
500 _aIncludes bibliographic references and index
546 _aeng
650 _aCustomer services
_9120867
942 _cBK
999 _c24962
_d24962