| 000 | 00513nam a2200169Ia 4500 | ||
|---|---|---|---|
| 020 | _a0-471-68291-8 | ||
| 082 |
_a658.4013 _bELS |
||
| 100 |
_aEl-Haik, Basem _9120299 |
||
| 245 |
_aService design for sex sigma _b: a road map for excellence _cBasem El-Haik and David M. Roy |
||
| 260 |
_aNew Jersey: _bJhon Wiley and Sons, _c2005. |
||
| 300 | _axxi,424p | ||
| 500 | _aIncludes references and index | ||
| 546 | _aeng | ||
| 650 |
_aTotal quality management _9120300 |
||
| 700 |
_aRoy, David M _9120301 |
||
| 942 | _cBK | ||
| 999 |
_c26323 _d26323 |
||