000 00550nam a2200181Ia 4500
082 _a658.4013
_bTOT
245 _aTotal quality management
_cDale H. Besterfield [et.al]
250 _a2nd ed.
260 _aDelhi:
_bPearson Education Asia,
_c2002.
300 _bx, 533p.
500 _aIncludes index
546 _aeng
650 _aTotal quality management
_9220015
700 _aMichna, Carol Besterfield (jt.auth)
_9220016
700 _aBesterfield, Glen H.(jt.auth)
_9220017
700 _aSacre, Mary Besterfield (jt.auth)
_9220018
942 _cBK
999 _c27166
_d27166