000 | 00474nam a2200169Ia 4500 | ||
---|---|---|---|
020 | _a0-07-255920-9 | ||
082 |
_a658 _bDEP |
||
100 |
_aDelong, Thomas _9116090 |
||
245 |
_aProfessional services _b: text and cases _cThomas Delong and Ashish Nanda |
||
260 |
_aNew York; _bMcGraw Hill, _c2003. |
||
300 | _axxxii, 538p | ||
500 | _aIncludes index | ||
546 | _aeng | ||
650 |
_aService industries-Management _9116091 |
||
700 |
_aNanda, Ashish _9116092 |
||
942 | _cBK | ||
999 |
_c31174 _d31174 |