000			02696 a2200385 4500
020			_a0849336325
020			_a9780849336324
082	0	4	_a658.3124 _bWOR
245	0	0	_aWorkforce cross training. _cedited by David A. Nembhard
250			_a1st ed.
260			_aBoca Raton: _bCRC, _c2007.
300			_a352 p.
500			_aHardcover.
520			_aIn today's ultra-competitive global business environment, it is becoming increasingly important for companies to reduce spending while simultaneously improving their efficiency and productivity. To achieve this goal, many organizations are opting to implement cross training programs in order to maximize the potential of their existing workforce, thus avoiding the need to outsource. Filling a gap in the literature, Workforce Cross Training presents a pioneering overview of the currently available research on this topic and provides invaluable insight into the design of successful cross training programs. Featuring contributions from a team of experts, this text integrates information from a wide variety of disciplines including human factors, industrial engineering, operations management, and behavioral psychology. The authors examine the use of cross training programs in various work environments including serial production systems, call centers, and manufacturing industries. Discussion includes best practices of cross training methods and the future opportunities offered by cross training programs. A single resource featuring an in-depth summary of the policies, methods, and results of cross training, this book delivers a much needed source of guidance for creating effective workforce cross training programs.
650		4	_aBusiness & Management. _9119765
650		4	_aMathematics & science. _9541
650		4	_aOccupational / industrial health & safety. _9119766
650		4	_aPersonnel & human resources management. _9119767
650		4	_aProduction engineering. _929235
650		4	_aEmployees - Training of. _9119768
650		4	_aTechnology & Engineering. _9119769
650		4	_aTechnology & Industrial Arts. _996
650		4	_aScience/Mathematics. _9119770
650		4	_aEngineering - Industrial. _9119771
650		4	_aHuman Resources & Personnel Management. _9119772
650		4	_aIndustrial Engineering. _9119773
650		4	_aIndustrial Health & Safety. _9549
650		4	_aTechnology & Engineering / Industrial Design / General. _961633
650		4	_aTechnology & Engineering / Industrial Engineering. _972517
650		4	_aEmployees. _9119774
650		4	_aTraining of. _9119775
650		4	_aManagement & Business: General. _9968
700	1		_aNembhard, David A. (ed.) _9119776
942			_cBK
999			_c34050 _d34050