| 000 | 00429 a2200157 4500 | ||
|---|---|---|---|
| 020 | _a8174733726 | ||
| 082 |
_a658.03 _bENC |
||
| 100 |
_aJain, Naveen Chand _9183396 |
||
| 245 |
_aEncyclopedia of customer relationship management _cNaveen Chand Jain |
||
| 260 |
_aDelhi: _bA.I.T.B.S. publishers, India, _c2008. |
||
| 300 | _a409p. | ||
| 500 | _aHB | ||
| 546 | _aEng | ||
| 650 |
_aManagement-Encyclopedia _9183397 |
||
| 942 | _cREF | ||
| 999 |
_c35768 _d35768 |
||