000 | 00395 a2200145 4500 | ||
---|---|---|---|
020 | _a8177584127 | ||
082 |
_a658.4013 _bBET |
||
100 |
_aBesterfield, Dale. H. _9120490 |
||
245 |
_aTotal quality management _cDale H. Besterfield |
||
250 | _a3rd ed. | ||
260 |
_aNew Delhi : _bPearson Prentice Hall, _c2010. |
||
300 | _a652p | ||
650 |
_aTotal quality management _9120491 |
||
942 |
_cBK _01 |
||
999 |
_c60039 _d60039 |