000 00467nam a22001697a 4500
020 _a9781138920361
082 _a658.45
_bYOP
100 _aYoung, Richard O.
_9104250
245 _aPersuasive communication
_b: how audiences decide
_cRichard O. Edition
250 _a2nd ed.
260 _aNew York:
_bRoutledge,
_c2017.
300 _axv, 464p.
500 _aHB
546 _aEng
650 _aBusiness communication-Psychological aspects
_9104251
942 _cREF
999 _c72647
_d72647