000 00467nam a2200169Ia 4500
020 _a0023502517
082 _a658.812
_bHAM
100 _aHarrell, Gilbert D
_9123966
245 _aMarketing
_b: connecting with customers
_cGilbert D. Harrell
260 _aNew Jersey:
_bPrentice-Hall,
_c1999.
300 _bvarious pages
500 _aPB
546 _aEng
650 _aConsumer satisfaction
_9123967
700 _aFrazier, Gary L. (jt. auth.)
_9123968
942 _cBK
999 _c79258
_d79258