000 00499nam a2200181Ia 4500
020 _a0324000456
082 _a658.562
_bEVM
100 _aEvans, James R.
_9123354
245 _aThe Management and control of quality
_c
250 _a4th
260 _aOhio
_bSouth-Western College Publishing
_c1999
300 _bxxii, 785+54p
500 _aIncludes bibliography and index
546 _aeng
650 _aTotal quality management
_9161528
700 _aLindsay, William M.
_9161529
942 _cBK
999 _c80829
_d80829