000 | 00338nam a2200145Ia 4500 | ||
---|---|---|---|
020 | _a0749415215 | ||
082 |
_a658.8 _bSAM |
||
100 |
_aSadgrove, Kit _9123566 |
||
245 |
_aMaking TQM work _cKit Sadgrove |
||
260 |
_aLondon: _bKogan Page, _c1995. |
||
300 | _b123p | ||
546 | _aeng | ||
650 |
_aCustomer service _9160082 |
||
942 | _cBK | ||
999 |
_c82809 _d82809 |