El-Haik, Basem
Service design for sex sigma : a road map for excellence Basem El-Haik and David M. Roy - New Jersey: Jhon Wiley and Sons, 2005. - xxi,424p
Includes references and index
eng
0-471-68291-8
Total quality management
658.4013 / ELS
Service design for sex sigma : a road map for excellence Basem El-Haik and David M. Roy - New Jersey: Jhon Wiley and Sons, 2005. - xxi,424p
Includes references and index
eng
0-471-68291-8
Total quality management
658.4013 / ELS