Delong, Thomas
Professional services : text and cases Thomas Delong and Ashish Nanda - New York; McGraw Hill, 2003. - xxxii, 538p
Includes index
eng
0-07-255920-9
Service industries-Management
658 / DEP
Professional services : text and cases Thomas Delong and Ashish Nanda - New York; McGraw Hill, 2003. - xxxii, 538p
Includes index
eng
0-07-255920-9
Service industries-Management
658 / DEP