Oakland, John S.
Total Quality Management the route to improving performance John S. Oakland, - 2nd - Oxford: Butterworth-Heinemann, 1999. - x, 463p
Includes bibliography and index
eng
Total quality management
658.4013 / OAT
Total Quality Management the route to improving performance John S. Oakland, - 2nd - Oxford: Butterworth-Heinemann, 1999. - x, 463p
Includes bibliography and index
eng
Total quality management
658.4013 / OAT