000 -LEADER |
fixed length control field |
00587nam a22001697a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
ISBN |
9780078024078 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658 |
Item number |
FIS |
100 ## - MAIN ENTRY--AUTHOR NAME |
Personal name |
Fitzsimmons, James A. |
245 ## - TITLE STATEMENT |
Title |
Service management |
Sub Title |
: operations, stately, information technology |
Statement of responsibility, etc |
James A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev Bordoloi |
250 ## - EDITION STATEMENT |
Edition statement |
8th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication |
New York: |
Name of publisher |
McGraw Hill, |
Year of publication |
2014. |
300 ## - PHYSICAL DESCRIPTION |
Number of Pages |
xviii,524p. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical Term |
Service industries-Management |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Fitzsimmons, Mona J. (jt.auth.) |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Bordoloi, Sanjeev (jt.auth.) |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Books |