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Customer-driven strategy (Record no. 61259)

MARC details
000 -LEADER
fixed length control field	00559nam a22001937a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20250829164716.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9781785690754
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	CUS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Isoherranen, Ville
9 (RLIN)	231941
245 ## - TITLE STATEMENT
Title	Customer-driven strategy
Statement of responsibility, etc.	Ville Isoherranen, Pekka Kess, et al.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	n.p.:
Name of publisher, distributor, etc.	Koros Press Limited,
Date of publication, distribution, etc.	2016.
300 ## - PHYSICAL DESCRIPTION
Extent	257p.
546 ## - LANGUAGE NOTE
Language note	Eng
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer services
9 (RLIN)	231942
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Strategic planning
9 (RLIN)	231943
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Total quality management
9 (RLIN)	231944
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Kess, Pekka (jt. auth)
9 (RLIN)	231945
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Books

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Shelving location	Date acquired	Total checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type
				Central Library Allama Iqbal Open University Islamabad	Central Library Allama Iqbal Open University Islamabad	General Stacks	20/05/2021		658.812 CUS	128727	14/07/2021	14/07/2021	Books