Services marketing Valarie A Zeithaml and Mary Jo Bitner : integrating customer focus across the firm

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Material type: Text

TextPublication details: New Dehli: Tata McGraw-Hill, 2006.Edition: 3rd edDescription: xx, 668 pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Central Library Allama Iqbal Open University Islamabad General Stacks	658.8 ZES (Browse shelf(Opens below))	Available		112318
Books	Central Library Allama Iqbal Open University Islamabad General Stacks	658.8 ZES (Browse shelf(Opens below))	Available		88530

Includes index and bibliography

eng

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