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Training library staff and volunteers to provide extraordinary customer service

by Todaro, Julie; Smith, Mark L. (jt. auth).
Material type: materialTypeLabelBookPublisher: London: Facet Publishing, 2006Description: viii, 160p.ISBN: 1856045994.Subject(s): Libraries-Customer services | Library employees-training of | volunteer workersin libararies-of
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Includes index

eng

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