Isoherranen, Ville
Customer-driven strategy Ville Isoherranen, Pekka Kess, et al. - n.p.: Koros Press Limited, 2016. - 257p.
Eng
9781785690754
Customer services
Strategic planning
Total quality management
658.812 / CUS
Customer-driven strategy Ville Isoherranen, Pekka Kess, et al. - n.p.: Koros Press Limited, 2016. - 257p.
Eng
9781785690754
Customer services
Strategic planning
Total quality management
658.812 / CUS