Mckenzie, Ray
The relationship-based enterprise : powering business success through customer relationship management Ray Mckenzie - New York: McGraw-Hill, 2000. - xiv, 368p.
For Multimedia Library
eng
0070860815
Customer services-Management
650 / MCR
The relationship-based enterprise : powering business success through customer relationship management Ray Mckenzie - New York: McGraw-Hill, 2000. - xiv, 368p.
For Multimedia Library
eng
0070860815
Customer services-Management
650 / MCR